In order to ensure the automation works make sure you have the “Comment or Reply Added” integration turned on in your HitSend project settings. If you’re not sure how to do this, you can learn here.
Once your trigger is set up HitSend will send a zap and different information about who made the comment, what they said, on what track, and when it occurred to augment your automation by telling you these items.
Comment or Reply
The Track that was commented on
All of this information can be passed to other applications for additional actions or for your personal records.
Once your zap is setup to trigger when a new comment or reply is made, the question is what do you want to do with that information? We have a few items you might be interested to get started.
Send a notification in a slack channel that a new comment or reply was made
Make the comment or reply a card in Trello or Asana
Copy the comment or reply to a Google Sheet
Add a task in Microsoft To-Do