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Changing My Password
Changing My Password

How to change the password to my account

James avatar
Written by James
Updated over a week ago

To update your password select your user icon in the top right corner and then select “Settings” to go to your user settings.

Once you have arrived in the user settings navigate to the security tab which is the 3rd option on the list.

Profile > Settings > Security

Enter your current password in the field labeled “Current Password”. Then type in your new password in the next field below, and then confirm your new password by entering your new password one more time in the “Confirm Password” field.

  • lowercase

  • UPPERCASE

  • At least one number (0-9)

  • At least one symbol (-+_!@#$%^&*.,?)

  • 8+ Characters

Once everything is entered click “Change Password” on the bottom right. A confirmation message saying “Your password has been changed” will appear at the top of the page. If an error occurs you will be notified at the top of the page as well.

Common Errors

  • New passwords don’t match each other

  • Current password was entered incorrectly

  • You have previously used the password

Learn More About Account Security

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